We Have A Bricks & Mortar Shop Too
It occurred to us a little while ago, that the online CuriousMinds community may not know that we have a popular & well established bricks & mortar shop, so we thought we'd take a moment or two to tell you about the business behind your orders.
CuriousMinds was founded in 2004 from a garden shed. We grew steadily and in 2011 we moved into warehouse premises in the pretty seaside town of Helensburgh, on the West Coast of Scotland. We had no intention of opening a toy shop, but the local residents knocked on the door so often, asking to come in to buy toys & gifts that we decided we'd best throw open the doors and welcome in the world.
That was back in August of 2012 and with the exception of a couple of set backs (The Great Fire in 2013 & the pandemic - ongoing), we have contentedly run both our bricks & mortar shop and our online business from our premises at 112 West Princes Street in Helensburgh.
When you place an online order with us, the gifts & kits you choose are picked from the shelves, in our rather beautiful shop, by one of the enthusiastic and knowledgeable members of the CuriousMinds team. We also answer the phones and the emails you send us ourselves; it's all in-house, no fulfilment companies, no outsourcing to call centres, every aspect of your order is handled by the CuriousMinds team, because we don't trust anyone else to do the job better than we can.
The CuriousMinds Team
Most of the team are camera shy, but we're working on it and hope to have pics up soon, because there's nothing more reassuring than knowing who is handling your precious gifts.
Dr Wendy Hamilton
Wendy is the owner & founder of the business. She trained as a research scientist specialising in plant sciences. Once her children came along, she decided it was time to scratch the entrepreneurial itch and set up the online arm of the company before opening the bricks & mortar shop.
She is endlessly curious and passionate about life-long learning in her own life and loves to see children and adults alike enthusiastically pursuing hobbies & learning through play.
Jack is the chap most likely to answer your telephone query. He's super helpful, wonderful with our customers and generally an all round star. The fab photos you see on our social media are also Jack's great work.
James is our IT wizard, he's responsible for keeping our computers & printers & website working smoothly. We keep him busy with daily challenges.
Holly is one of our retail assistants, she looks after the shop and our local customers. She is also heavily involved in creating our social media posts too.
Thomas is one of our retail assistants, he's responsible for ensuring our online customers are well looked after.
Robbie & Jamie Hamilton
Robbie & Jamie are involved with improving our web content. They were also responsible for selecting the Lego for the first ever order we placed, a dream job for a then, 11 year old and a 9 year old!